Refund Policy

Welcome to MyFleeciees. This Refund Policy outlines the terms for returns, refunds, and exchanges. Please read this policy carefully before making a purchase.

Returns

You may return items within 30 days of delivery. To be eligible for a return, your item must be unused and unwashed, in its original condition, and include all original packaging, tags, and accessories. Proof of purchase or your order number is required for all returns.

Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned:

• Used or washed bedding
• Products with missing tags or original packaging
• Items damaged due to misuse or improper care

Damaged, Defective, Wrong, or Missing Items

Please inspect your order upon delivery. If your item arrives damaged, defective, or incorrect, or if parts are missing, please contact us within 48 hours with your order number and clear photographs of the issue so we can resolve it promptly.

Refunds

Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be issued to your original payment method within 5–10 working days.

Exchanges

We are happy to replace items that arrive damaged, defective, or incorrect.

Return Shipping

If a return is due to our error, we will cover the return shipping cost. If you are returning an item because you changed your mind or because you placed an incorrect order, you will be responsible for the return shipping cost.

Cancellations

Orders can only be cancelled before they are processed and shipped. Once an order has shipped, it cannot be cancelled, but it may be returned in accordance with this policy.

Contact Us

If you have any inquiry regarding our refund policy, please contact our customer support team: Email: management@myfleeciees.us