Guarantee Terms

Welcome to MyFleeciees. We want you to shop with confidence. This guarantee outlines what we promise about the quality of your bedding and how we handle issues if something is not quite right.

Quality Guarantee

Every product at MyFleeciees is backed by our quality guarantee. This means your product will arrive brand new, free from manufacturing defects, and matching the description and specifications shown on our website.

What Is Covered?

Our guarantee covers:

Defective stitching or seams
Fabric defects present upon delivery
Incorrect size received
Wrong product shipped
Products damaged during transit

What Is Not Covered?

Our guarantee does not cover:

Normal wear and tear
Damage caused by misuse, negligence, or accidents
Improper washing or drying
Color variations due to screen or monitor settings
Products purchased from unauthorized sellers

How To Make A Claim

If you believe your product qualifies under our guarantee, please contact our customer support team with the following information:

Your order number
A description of the issue
Clear photographs of the product

We aim to resolve claims promptly and fairly, and we may replace or refund the item depending on the situation.

Care Instructions

To keep your bedding in great condition, please follow these care instructions:

Machine wash cold on a gentle cycle
Use a mild detergent
Do not use bleach
Tumble dry low or air dry

Changes To These Terms

We reserve the right to update or modify these guarantee terms at any time. Any changes become effective when they are posted on this page.

Contact Us

If you have any inquiry regarding our guarantee terms, please contact our customer support team: Email: management@myfleeciees.us